The sync settings do not apply to the following Outlook items. Users will need to use Instant Search or OWA to view older messages. In Outlook 2016, shared mailboxes do not (currently) have the link (or active View on Server button) to view more messages on the server. You can also click the View on Server button on the Folder tab to view messages not synced locally.
To view mail that is not synced down, click on ' Click here to view more on Microsoft Exchange' at the bottom of the message list. IMAP accounts can synchronize as little as 1 month. In Outlook 2013 or if you open the profile using the Mail Setup dialog (Control Panel > Mail), the dialog will look similar to this:įor Outlook 2013, Exchange accounts can synchronize as little as 1 month, while Exchange accounts (including ) in Outlook 2016 and up can synchronize as little as 3 days of messages. In new versions of Outlook, the dialog looks like this:
The default setting is based on the free space available on your hard drive. Slide the control to determine how much older email is stored offline. To check the sync settings, open File, Account Settings dialog and double click on the email account.
